Following the pandemic, more than half of the survey’s respondents now shop online more incessantly and rely on the web more for news, health-related information and digital entertainment. Kellogg says its ecommerce investments over the past two years helped it respond shortly and seize opportunities when lockdowns related to COVID-19 sent online grocery sales to report ranges. The mass merchants ramped up omnichannel services at their 1000’s of U.S. shops, resulting in monumental features in online sales. Digital Commerce 360’s 2021 Omnichannel Report reveals extra about how retail chains weathered the pandemic in 2020.
- “But, positively, we believe a big proportion of those will continue to stay online whether or not it’s for the ease of access or a variety of the thrilling entry to brands that you just typically do not get offline,” Soni added.
- Netflix followers can now purchase merchandise based on their favorite shows from the streaming